Hytch Rider

Support

Get help with your Hytch Rider account, ride request, trip history, or app experience.

Contact support

Email contact@hytchride.com and include the phone number associated with your account, the approximate date of the ride, and a brief description of the issue. Do not email payment credentials or one-time verification codes.

Urgent safety situations

If you or another person is in immediate danger, call your local emergency services first. Hytch support is not an emergency-response service.

Privacy requests

To request access, correction, or deletion of personal information, email the address above with "Privacy Request" in the subject line.